INFORMATION
SHIPPING COSTS
Postage and packing are included in the price of your original painting within the UK if purchase from the artist. Please contact gallery direct for their shipping arrangements and costs.
I use tracked an insured courier service for all items from my shop.
Please do contact me direct for postage cost for shipping works abroad.
COMMISSIONS
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I am currently working on several large commission pieces however please do contact me if you wish to discuss a further bespoke work in the future.
DISPATCH
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When orders are through my website I will do my best to despatch your order within 3 working days. Where ever possible I reuse canvas delivery Cardboard, recyclable wrapping and more environmentally responsible packaging whilst still maintaining a professional secure packaging service.
Once your order is despatched you will receive a confirmation email, with tracking details where appropriate. Please refer to these tracking details in the first instance if you haven't received your order.
Please be aware that when your package is delivered it is essential you make the postman or delivery courier aware of any damage to the packaging before signing to accept receipt of a painting.
Failure to do this makes it very hard to submit a claim should any damage occur during transit to artwork.
Please note that any damage or incorrect orders must be reported within 48 hours of receipt.
Postage insurance will be purchased for all orders purchased directly from myself via this website or by private arrangement.
For orders completed through a representing gallery please contact them for their postage T&Cs.
PRODUCT IMAGES
AND DESCRIPTIONS
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Every effort is made to ensure that images and sizes displayed on this website are as accurate as possible but I cannot guarantee an exact match to the product as displayed on your screen. All product information and technical specifications contained on this website are for guidance only, no responsibility can be taken for errors or omissions.
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Any works being paid off over longer term will be considered sold and non refundable upon receipt.
These terms and conditions do not affect your statutory consumer rights.
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All my contempary works are original and therefore unavailable as prints unless state on this website.
All copyright permissions an image rights remain with the artist, Emma J Lock. Permission is not granted to create or sell prints made from any of my original images or paintings.
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Thankyou for the interest you have shown in my work. If you have any questions about a particular piece please use the contact form or email me at
and I will get back to you as soon as possible.
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Many thanx for your continued support stay safe and well.
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EmmaJLock
Professional fine artist